Terms of Service

Last updated: December 27, 2025

 

OVERVIEW Welcome to shop.loisvoirol.com! The terms “we”, “us” and “our” refer to shop.loisvoirol.com (Loïs Voirol). shop.loisvoirol.com operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). shop.loisvoirol.com is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

 

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or canton of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

 

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

 

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. shop.loisvoirol.com reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until shop.loisvoirol.com confirms acceptance (via shipping confirmation or production start). Custom Orders: Please note that orders for framed artworks involving our Atelier partners are bespoke and processed immediately. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export without prior written consent.

 

SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores.

 

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier (Swiss Post), title and risk of loss passes to you, subject to the terms of our shipping insurance.

 

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by shop.loisvoirol.com and are protected by Swiss and international copyright and intellectual property laws.

 

Sale of Artwork vs. Copyright: The purchase of an original physical artwork does not constitute a transfer of any copyright, reproduction right, or digital rights in the artwork. Loïs Voirol retains all intellectual property rights to the artwork, including but not limited to the right to reproduce, license, or publish the image of the artwork for commercial or promotional purposes. By purchasing an artwork, you agree to these terms. You must not use our trademarks or content without the prior written permission of shop.loisvoirol.com.

 

SECTION 7 - OPTIONAL TOOLS You may be provided with access to customer tools offered by third parties as part of the Services (e.g., payment gateways), which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind.

 

SECTION 8 - THIRD-PARTY LINKS The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

 

SECTION 9 - RELATIONSHIP WITH SHOPIFY shop.loisvoirol.com is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with shop.loisvoirol.com.

 

SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

 

SECTION 11 - FEEDBACK If you submit ideas, suggestions, feedback, or reviews (collectively, “Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and publish such Feedback for any purpose.

 

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information if any information is inaccurate at any time without prior notice.

 

SECTION 13 - PROHIBITED USES You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any regulations, to infringe upon our intellectual property rights, or to harass or abuse others. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

 

SECTION 14 - TERMINATION We may terminate this agreement or your access to the Services in our sole discretion at any time without notice. The following sections will continue to apply following any termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law.

 

SECTION 15 - DISCLAIMER OF WARRANTIES EXCEPT AS EXPRESSLY STATED BY shop.loisvoirol.com, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

 

SECTION 16 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL shop.loisvoirol.com OR OUR PARTNERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

 

SECTION 17 - INDEMNIFICATION You agree to indemnify, defend and hold harmless shop.loisvoirol.com and our affiliates from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

 

SECTION 18 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

 

SECTION 19 - WAIVER; ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement and understanding between you and us.

 

SECTION 20 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Switzerland. You and shop.loisvoirol.com consent to the exclusive jurisdiction of the courts of the Canton of Bern (Biel/Bienne).

 

SECTION 21 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

 

SECTION 22 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at contact@loisvoirol.com.

shop.loisvoirol.com Chemin Bartolomé 25, 2504 Biel/Bienne Switzerland.

Email: contact@loisvoirol.com

Phone: +41 76 579 06 97